Last modified: March 1, 2024
CropConex, Inc. (“CropConex” “We”, “Us”) is sensitive to your concerns about how we use the personal information we collect from you through CropConex’s website (the “Site”) and other plug-ins exchanging information with CropConex (“Applications”). (The Site and Applications are sometimes collectively referred to as “Online Services” for simplicity.) This Privacy Policy covers CropConex’s treatment of the Personally Identifiable Information we collect when you use the Online Services. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. By using CropConex Online Services, you accept the terms of this Privacy Policy. If you have questions or concerns about the Privacy Policy, please contact Customer Support at suport@cropconex.com.
For purposes of data protection laws, CropConex, Inc, 169 Madison Ave STE 2422, New York, NY 10016, is the entity responsible for your information.
What information do we collect?
Information You Provide to Us
CropConex requires each customer to provide us with personal information (collectively “Personally Identifiable Information”) to access and use CropConex products and services. Personally Identifiable Information is captured when a visitor accesses Online Services, or speaks on the phone with or emails an CropConex employee, and willingly discloses that information. This disclosure may occur when a visitor registers with an Online Service, engages in transactions, contacts customer service, or participates in contests, promotions, surveys, forums, content submissions, requests for suggestions, or other aspects of services offered by CropConex.
Personally Identifiable Information includes: (i) “Contact Data” (such as your name, address, city, state, zip code, phone number, and email address); (ii) “Financial Data” (such as your credit card number, expiration date, and verification code or bank account information); (iii) “Demographic Data” (such as your zip code and sex).
Calls/Electronic Communications. In the regular course of our business, CropConex may monitor and record phone conversations or email communications between you and CropConex employees for training and quality assurance purposes. We may receive a confirmation when you open or click on content in an email from us, which helps us make our communications to you more useful and interesting.
Surveys. We may provide you the opportunity to participate in surveys on our site, to measure customer satisfaction. If you participate, we may request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes name, email address, and mailing address.
Testimonials and Reviews. We may display personal testimonials of satisfied customers. We will ask for your specific consent as part of the survey. If you wish to update or delete your testimonial, you can contact us at support@cropconex.com. We may also display customer reviews. If you provide a review that we display and wish to update or delete it, you can also contact us at support@cropconex.com.
Information We Collect Automatically.
Traffic Data. CropConex or its third-party service providers may collect a variety of visitor data such as IP addresses, browser settings, internet service provider (ISP) information, referring/exit pages, operating systems, date/time stamps, and clickstream data (collectively “Visitor Data”). The CropConex internal servers and software automatically recognize Visitor Data. The Site may use Visitor Data to compile traffic data about the types of visitors who use the Site at specific intervals (collectively “Traffic Data”).
We may use Traffic Data to analyze Site traffic. We may also use Traffic Data to diagnose problems with our server, administer our Site, or display content according to your preferences. Visitor Data and Traffic Data may also be disclosed to business partners, affiliates, or advertisers on an aggregated and anonymous basis.
Cookies. CropConex may use the standard cookie feature of major browser applications and third-party providers, including Google Analytics features (Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration and Google Analytics Demographics and Interest Reporting), or employ internally developed cookies, clear GIFs, pixel tags, tracking codes, and other technologies that allow CropConex to store a small piece of data on a visitor’s computer, or any other device a visitor uses to access Online Services, about his or her visit to the Site or use of Applications. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.
Location Information. When you use the Online Services, we may collect general location information (such as general location inferred from an IP address).
Information from Other Sources. We may collect information about you from third parties, such as marketing partners and researchers. Our customers may give us information about you, such as your Contact Data, in order to facilitate contracting through our Online Services. We may combine this information with information we collect from you and use it as described in this Privacy Policy.
Use of Your Information
We will only use information held about you for the following purposes:
Information you give to us:
- To present our Site and its contents to you.
- To provide you with information, products, or services that you request from CropConex.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and CropConex.
- To allow CropConex to provide you with the Services.
- In any other way We may describe when you provide the information.
- To administer your account and keep track of billing and payments.
- To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
- To notify you about changes to our Services.
- Information we collect about you
- To administer our Services and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
- To improve our Service to ensure that content is presented in the most effective manner for you and for your computer.
- To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
By using the Service, you agree that we can access, aggregate and use non-personally identifiable data we have collected from you. This data will in no way identify you or any other individual. We may use this aggregated non-personally identifiable data to:
- Assist us to better understand how our customers are using the Service.
- Provide our customers with further information regarding the uses and benefits of the Service.
- Provide useful business insights from the aggregated data.
Disclosure of Your Information to Third Parties
CropConex will only share your personal information with third parties under the following circumstances:
- CropConex has your consent;
- To CropConex’s subsidiaries and affiliates;
- To CropConex’s contractors, services providers, and other third parties We use to support our business;
- To a buyer or other successor of CropConex in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of CropConex’s assets, whether as a going concern or as part of bankruptcy, liquidation, or other similar proceeding, in which personal information held by CropConex about our Site users is among the assets transferred;
- If CropConex determines that it is required to do so by law; such as in response to a court order or subpoena;
- If CropConex finds that you are in breach of its terms of service or any of its policies or usage guidelines for specific products or Services, including any agreements regarding billing and collection;
- If CropConex determines it is necessary prevent, investigate, detect or prosecute criminal offenses or attacks on the technical integrity of the Services or CropConex’s network;
- If CropConex believes disclosure is necessary to protect the rights, property, or safety of CropConex or its employees, the users of its Services, or the public; or
- If disclosure facilitates technical and administrative aspects of the Services (e.g., credit card processing), offering customer service, or perform functions related to the administration of them (e.g. hosting services). However, CropConex is not responsible in the event that personal information is disclosed at a result of a breach or security lapse by any such third party.
Protection of Your Personal Information
CropConex has implemented reasonable security mechanisms to protect personal information that is maintained on CropConex’s servers from loss, misuse and unauthorized access, disclosure, alteration and destruction. Examples of these security mechanisms include limited and password-protected access, high security public/private keys, and SSL encryption to protect transmission of data.
The safety and security of your information also depends on you. Where We have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
However, please keep in mind that no security system is impenetrable. It may be possible for third parties to intercept or access personal information in spite of these measures. CropConex cannot guarantee the security of your information and cannot be held responsible for unauthorized access to CropConex client accounts or any circumvention of any privacy settings or security measures on the Site.
Policy Toward Children
If you are under 18, or not legally considered to be an adult in the jurisdiction in which you reside, you may only use the Services with the consent of your parent or legal guardian. Additionally, CropConex’s Services are not directed to persons under 13, and CropConex does not knowingly collect personally identifiable information from children under 13. If you are under 13, do not use or provide any information on this Site or register for any features on the Site, make any purchases through the Site, use any of the interactive features of this Site or provide any information about yourself to us, including your name, address, telephone number, or email address. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at support@CropConex.com . If we become aware that a child under 13 has provided us with personal information without verification of parental consent, We will take steps to delete such information from our files.
Your Rights
Consent
If you wish to subscribe to our marketing communications, we will use your name and email address to send communications to you. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You may elect to stop receiving our marketing emails by following the unsubscribe instructions included in such emails.
Access to information
You have the right to access information held about you.
Right to deletion, rectification and data export
We permit you to delete, rectify and export information you have provided to us, subject to the conditions of our Terms of Service and our legal obligations set out below.
Retention
We retain Personal Data for as long as we provide the Services to you or your account remains open. However, we may keep some data after your account is closed or you cease using the Service, for the purposes set out below.
After you have closed your account we may retain Personal Data where reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, maintain security, prevent fraud and abuse, resolve disputes, enforce our Terms of Service, offer new features you may be interested in, or fulfill your request to “unsubscribe” from further messages from us.
We will retain de-personalized information after your account has been closed.
Complaints
If you have any complaints about our use of your information please contact us as set out at the end of this Privacy Policy or contact the United States supervisory authority – The United States Data Protection Authority.
Applicable Data Protection Law
For the purpose of the General Data Protection Regulation (EU) 2016/679, the data controller is CropConex a company registered in New York with its registered office at 169 Madison Ave STE 2422, New York, NY 10016.
Where we store your Personal Data
The Personal Data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your Personal Data, you agree to this transfer, storing or processing outside of the EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
We always ensure that your information is only transferred in full accordance with American data protection laws and/or applicable EU data protection law. In particular, this means that your information will only be transferred to a country that provides an adequate level of protection (for example, because the European Commission has determined that a country provides an adequate level of protection) or the recipient is bound by standard contractual clause according to conditions provided by the European Commission (“EU Model Clauses”). You are responsible for checking the privacy policy of any third-party websites we link to.
Our Service is accessible via the Internet and may potentially be accessed by any user around the world. Other users may access the Service from outside the EEA. This means that where you chose to upload your data to the Service, it could be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may be deemed to have occurred. You consent to such transfer of your data for and by way of this purpose.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Service, you are responsible for keeping this password confidential. We ask you not to share any password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our Service; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Changes to this Privacy Policy
CropConex retains the discretion to amend or modify this Privacy Policy from time to time. If We make material changes to the way we collect, use or disclose personal information, We will notify you by posting a clear and prominent announcement on CropConex through a direct communication to your CropConex account. For new users, the change or update will become effective upon posting. For existing users, the change or update will become effective 14 days after posting. Your continued use of the Site after We make changes is deemed to be acceptance of those changes, so please check the Site periodically for updates to the Policy.
Contact Us
CropConex welcomes your questions and comments about security and privacy. Please send any questions or comments via email to support@CropConex.com or by mail to the following address: CropConex, Inc, 169 Madison Ave STE 2422, New York, NY 10016
